Information Technology
Building first-time managers in a technology company
Technology services companyHR & Finance Training, Training & Development
60Managers trained
12 wksProgram length
+18 ptsEngagement uplift
The challenge
Rapid growth had promoted strong engineers into team lead roles without preparation. Teams reported unclear goals, and HR saw rising escalations.
Our approach
We designed a twelve-week blended program covering people management, HR basics, budgeting and feedback conversations, with live projects and manager coaching between sessions.
The outcome
Sixty managers completed the program. Team engagement scores rose and escalations to HR dropped in the following two quarters.
“The program changed how our leads run their teams every week.”
Learning & Development Lead, Technology services company
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